Returns & Exchanges
At Bombaby, we want you to love your purchase; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All items must be in their original, unused condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to begin the transit process.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing